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Audio or Connectivity Issues:
1. If you are using the Explorer browser, try switching to Chrome browser OR Firefox browser (both are free). The Explorer browser causes audio and connectivity issues with some of our html5 modules.
2. Clear Your Cache – most issues are resolved by clearing your cache. On most browsers you can clear your cache by pressing the Ctrl+Alt+Delete keys at the same time.
3. On a school network? Please contact your IT person and request the below:
– Designate www.spellingclassroom.com as a trusted site on your school’s network.
– Designate www.spellingclassroom.com as a regularly-cached site on your school’s network.
– Check that your school network is not blocking MP3 files. If they are, your IT person will need to mark www.spellingclassroom.com as an approved site for MP3 files.
– Whitelist our admin@spellingclassroom.com emails
Loading Issues:
If you see a white page this may be because you are not logged in or not connected to the Internet . You need a strong Internet connection to use our program.
1. Make sure your Internet connection is strong.
2. Please make sure you are LOGGED in as a teacher or student and have selected a word list.
3. Go to the home page and log in.
If the above solutions do not fix your issue please:
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